Welcome to ELMEC HEATERS AND APPLIANCES! These Terms and Conditions, in conjunction with our Privacy Policy and any other applicable terms (“Terms”), establish a binding agreement between you (“you” or “your”) and ELMEC HEATERS AND APPLIANCES (“Website Owner,” “we,” “us,” or “our”). These Terms govern your use of our website, goods (as applicable), or services (as applicable) collectively referred to as “Services.”

Acceptance of Terms

By using our website and availing our Services, you acknowledge that you have read and accepted these Terms, including the Privacy Policy. We reserve the right to modify these Terms at any time without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

User Responsibilities

To access and use the Services, you agree to provide true, accurate, and complete information during and after registration. You are responsible for all acts conducted through the use of your registered account.

Accuracy of Information

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability to the fullest extent permitted by law.

Use of Services

Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.

Intellectual Property Rights

The contents of the Website and the Services are proprietary to us, and you do not have any authority to claim any intellectual property rights, title, or interest in its contents.

Unauthorized Use

Unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.

Charges and Payments

You agree to pay us the charges associated with availing the Services.

Lawful Use

You agree not to use the website and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws that might apply to you.

Third-Party Links

You agree and acknowledge that the website and the Services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and other policies of such third-party websites.

Transaction Agreement

You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with us for the Services.

Refund Policy

You shall be entitled to claim a refund of the payment made by you if we are unable to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). Failure to raise a refund claim within the stipulated time would make you ineligible for a refund.

Force Majeure

Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

Governing Law and Jurisdiction

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

Contact Information

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.