Privacy Policy

Thank you for choosing Elmec for your heating and automation needs. Your privacy and trust are important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how Elmec collects, uses, discloses, and safeguards your information on our ecommerce platform.

Information We Collect: 

  1. Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, address, email, phone number, and payment details. 
  2. Device and Usage Information: We gather information about your device, browser, IP address, and pages you visit to enhance your user experience and improve our services. 
  3. Cookies: We use cookies to track your preferences and website interactions. You can manage cookie preferences through your browser settings.

How We Use Your Information: 

  1. Order Processing: We use your information to process orders, communicate about transactions, and provide customer support. 
  2. Personalization: To enhance your experience, we use your data to personalize product recommendations, promotions, and content. 
  3. Improving Services: Analyzing user behavior helps us enhance our website, services, and offerings. 
  4. Communication: We may send promotional emails and updates based on your preferences. You can opt-out at any time.

Data Security: 

  1. We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. 
  2. Payment information is encrypted using secure socket layer technology (SSL) to ensure secure transactions.

Third-Party Services: 

  1. We may use third-party services to process payments, analyze data, and facilitate shipping. These providers have their own privacy policies. 
  2. We do not sell, trade, or transfer your personal information to third parties without your consent.

Your Choices: 

  1. You can manage your account and preferences to control the information you share with us. 
  2. You have the right to access, correct, or delete your personal information. Contact us for assistance.

Children’s Privacy: 

  1. Our services are not directed to individuals under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy: 

  1. We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the date of the last update will be modified accordingly.

Contact Us: 

  1. If you have questions or concerns about our Privacy Policy, please contact us at [https://www.elmec.in/contact/].

By using the Elmec ecommerce platform, you agree to the terms outlined in this Privacy Policy.